Cookie Policy

Cookies are small text files stored on your device by websites you visit. They help the site remember your preferences, keep you logged in, and deliver features that make the site faster and easier to use. Cookies do not run programs or carry viruses, and they cannot access information stored on your device beyond what you have already provided to the site.

At Captain Jack Casino, we use cookies to create a smoother, safer, and more personalized experience—from remembering your preferred currency and payment method to keeping game sessions stable and protecting your account against fraud.

How we use cookies to improve functionality, security, and performance

We use cookies for several practical reasons, always with the goal of improving your experience and protecting your account:

• Site functionality and account access — Cookies let you stay logged in, keep items in your cashier, preserve your bonus choices, and ensure your session does not unexpectedly end during a game.
• Security and fraud prevention — Security cookies help detect suspicious activity, verify identity during sensitive actions like withdrawals, and protect account integrity.
• Performance and reliability — Performance cookies measure page load times and server responsiveness so we can speed up the site and fix issues that affect gameplay.
• Analytics and product improvement — Anonymous usage cookies help us understand how players use the site so we can improve game offerings, navigation, and features.
• Personalization and offers — Cookies remember language, currency, and promotional preferences so we can show relevant offers, notify you about eligible bonuses, and tailor your experience.

Cookies also support geolocation checks required to confirm whether you are eligible to play legally in a given state. Turning off those cookies may prevent access to certain features or games.

Types of cookies you may encounter

We use several cookie categories to run the site effectively:

• Essential cookies — Required for core site functions like logging in, the cashier, bonus code application, and security checks. Disabling these will prevent you from using essential features.
• Functional cookies — Remember choices such as language, currency, or preferred payment method, including cryptocurrency selections like Bitcoin, Ethereum, Litecoin, Tether, and others.
• Performance and analytics cookies — Collect anonymous data about site usage to improve speed, fix errors, and optimize game performance, without identifying you personally.
• Marketing cookies — Used to present relevant promotions and measure the effectiveness of advertising. These may be set by third-party ad partners.

Cookies may be session-based (deleted when you close your browser) or persistent (remain for a set period to save settings across visits).

Third-party cookies and partners

Some cookies are set by services that provide features on our site. Examples include payment processors, game providers such as Real Time Gaming, analytics vendors, live chat providers, and advertising networks. These third-party cookies operate under the partners’ own policies, and we do not control their practices.

We may work with third parties to:

• Process transactions for payment methods like American Express, Visa, MasterCard, Discover, Neteller, bank wire transfers, person-to-person transfers, and cryptocurrency networks.
• Deliver games and game-state persistence via our software partners.
• Analyze aggregated site usage to improve performance.
• Display relevant promotional content across the web.

If you wish to limit third-party tracking, many advertising networks provide opt-out tools, and some browsers offer settings to block cross-site tracking.

How to manage, disable, or delete cookies

You can control cookie settings through your browser and device. Changing cookie preferences may affect how the site functions, including preventing logins, disabling the cashier, or stopping location checks needed for legal play.

General steps:

• Use your browser’s privacy or settings menu to view, block, or remove cookies for specific sites. Most browsers let you block third-party cookies or clear all cookies.
• On mobile devices, use the browser app settings or device privacy controls to manage cookies.
• For targeted advertising opt-outs, consult the preferences or opt-out tools provided by ad networks.

If you block essential cookies, you may not be able to use account features, claim bonuses, or complete deposits and withdrawals. For help adjusting settings without losing access to core features, contact our support team via chat, email, or phone.

Consent, choices, and how cookie preferences affect the site

When you first visit, you will see a cookie banner that asks for your consent to use non-essential cookies. You can accept all cookies, decline non-essential cookies, or tailor your settings. Essential cookies will be used regardless of consent because they are necessary for the service.

Changing or withdrawing consent for non-essential cookies will not affect past processing based on previously granted consent. We record your preferences to honor them on future visits.

Policy updates and effective date

We may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post an updated effective date and provide notice on the site where appropriate. The current policy is effective as of July 2, 2026.

For complete legal terms governing use of the site, please review our Terms and Conditions and Privacy Policy, and visit the Captain Jack Casino main page for general site information.

Questions, requests, and how to reach us

If you have questions about this Cookie Policy, or you want to manage cookie preferences with assistance, contact our support team:

• Live chat — available on the site
• Email — help@captainjackcasino.com
• Phone — Toll Free United States of America and Canada: 1-888-288-2939

Please include “Cookie Policy” in the subject line when you contact us about cookies so we can respond promptly.

We aim to be transparent about how cookies are used and how they affect your experience. If you need help adjusting settings while preserving full access to game features and promotions, our support team can guide you.